Every year the holidays play out the same way. You show up to your family's gathering for the holidays, and right after you've had one too many pieces of pie, someone asks if you have any idea on how to fix their tech problem. Normally I don't mind helping, but …
The Talk: Family & Social Media
One of the tried and true seasonal rituals is upon us, having family asking for tech support at holiday gatherings.[1] We all have our horror stories of some of the strange things we’ve seen while attempting to help family or friends with their outdated Windows computers, teaching them …