Taking a Step Back to Improve Your Reliability Program

I'm normally not one to latch onto to catch phrases or mission statements. My focus has normally been project orientated - what's the goal, what are the tasks, when do we have to be completed, etc. At a recent martial arts class, the instructor shared an inspirational quote with the class …

Effective versus efficient

One of the long standing debates I've had with other reliability peers over the years is the use of effective versus efficient. This came up again when someone tweeted the following:

Effective means it #works. Efficient means it #works well. Compliant means it does not #work at all

— Francesco Metalli …